Leeds, United Kingdom
Returning once again to le Blanc
Memorable People.International: Elias, Armando, Erica , Asian: Antoinertta, Manciel, Luminier: Victor, Manual, Concierge : Samuel, Danya, Pool: Marire Laura, Italian: Hilario, Barmen: Rolando, Aaron, Others: Luis, Francisco (big and little), Vanessa, Well here we are again in Cancun at our favourite place. What an amazing two weeks yet again. This year we arrived via the le Blanc Cadillac, ordering drinks on the way to the hotel. A great start and we felt like rock stars. We ate at all the restaurants and we enjoyed them all enormously, for lots of different reasons. We were also here for Mexico’s Independence celebrations, a great evening with proper Mexican food. We even won 300,000 pesos. The staff never cease to amaze us with the continued outstanding quality of service and attention to detail. If you’ve read my previous reports you’ll know that my wife eats plain food. This year the staff have been better than ever, with accommodating her requests. Brilliantly cooked steaks, fabulous stir fry’s and Mexican puddings to die for. I was also very impressed, with the chef who cooked me a fantastic chicken curry in the Asian. Laura in the pool works so hard to give a top quality service, changing towels when you’re not looking, keeping the ice bucket charged and always smiling in the heat. The people named above are not the only ones who go beyond what is required of them, but the others have our admiration never the less. We also bumped into others who return here for the same reasons we do. This year there was a big contingent of Americans, some lovely people, but a few who thought everyone wants to hear them and watch them make a complete ar*e of themselves. Still I guess it was funny watching a 45 year old man, who thought he was Michael Jackson, with his dancing and singing. Don’t give up the day job matey.I can never understand why a few travellers give this place poor reviews. Even on a bad day, le Blanc is better than the majority of places I’ve stayed. It might be no coincidence that a lot of those reviews come from Texans, who have the best of everything like – er, um, !!!!!!!It was nice to see some of the staff, who have been promoted – like Samuel. He was fabulous as a butler and is still so helpful as part of the concierge, orange shirt group. Next year, le Blanc is having a makeover, so we might not get here at our usual time. We might try to find a good deal at Los Cabos when it/if opens, or wait until 2019.We left our home from home after two weeks: rested, invigorated, thankful for the peaceful environment, great food and service. I hope any changes won’t take way what makes this place very special; but one small change I would make is to replace the house sparkling wine. It wasn’t as good as last year’s stuff.Advice: when you give over your credit card details at the beginning of your holiday, this is a precautionary move, in case you leave without paying. When you use your resort credits and sign, these are then classed as authorised payments and go on your room bill. When you check out, these authorised payments should be converted to a bill or cancelled. So ask the staff who check you out, to ensure any authorisations are cancelled. Then ask them to put it in writing. We received lots of help in sorting out small issues from Ana Paola, so thanks to her and all the other staff who made our stay so memorable.Would I recommend le Blanc? Bet your house on it.