Cancun -
Royal Solaris Cancun-All Inclusive

Royal Solaris Cancun-All Inclusive , Cancun

Address: Boulevard Kukulcan No. 64 Km 19.5, Zona Hotelera, Cancun 77500, Mexico

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Hotel name:	Royal Solaris Cancun-All Inclusive
Hotel stars:
Hotel rooms:	307
Adults only:	No
All inclusive:	Yes
Restaurants	5
Internet	WiFi is available in all areas and charges apply.
Parking	Free! Free private parking is available on site (reservation is not needed).
Pets allowed	No
Checkin:	From 3:00 PM
Checkout:	Until 11:00 AM

Royal Solaris Cancun-All Inclusive
RATING

8.4

8.4 / 10
booking.com

4 / 5
tripadvisor

WONDERFUL

We Love Royal Solaris Cancun-All Inclusive

One of our top picks in Cancún.

This property is 2 minutes walk from the beach. This beachfront resort is within a 15-minute drive of the Cancun International Airport. The resort features massage services, and nightly entertainment.

The Royal Solaris Cancun-All Inclusive rooms feature satellite TV, a CD player, minibar and coffee maker. The rooms also include a private bathroom equipped with a shower and a hairdryer.

The Royal Solaris Cancun offers water sport equipment rentals and daily night-time entertainment. The resort features 1 outdoor pool and a small water park for children. Activities such as aerobics, windsurfing and kayaking are offered on-site.

The Cancun Royal Solaris offers guests 5 restaurants and 2 bars. Guest can have breakfast at Restaurante Las Fuentes, international specialties at Marco Polo, lunch buffet at Rosmarinus, a wide variety of pizzas at Pizzalisima and sushi at La Palapita.

Royal Solaris Cancun is 11 minutes from Wet'n Wild Park and 2.5 miles from a commercial plaza.

Royal Solaris Cancun-All Inclusive
RESTAURANTS (5)

Marco Polo

Food: International
Open for: Dinner

Rosamarinus

Food: International
Open for: Lunch

Las Fuentes

Food: International
Open for: Breakfast

Pizzalisima

Food: Italian
Open for: Lunch, Dinner

La Palapita

Food: Sushi
Open for: Lunch, Dinner

Royal Solaris Cancun-All Inclusive
MAP

Royal Solaris Cancun-All Inclusive
, Cancun Map

Royal Solaris Cancun-All Inclusive , Cancun address:
Boulevard Kukulcan No. 64 Km 19.5, Zona Hotelera, Cancun 77500, Mexico

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Reviews:


Excellent:		49%
Very good:		30%
Average:		13%
Poor:		4%
Terrible:		4%

Suffolk, Virginia
2017-10-12

Good relaxing stay
Had issue with the AC and took a day to resolve. Other than the AC issue, everything was great, food was good especially in Marco Polo but you will need to make reservation at the buffet by the beach which was very easy.

Lubbock, Texas
2017-10-12

Great trip, tough sleep
Our whole experience was fantastic however our A/C and bed quality in our room was troublesome. The staff addressed the water that would accumulate on the floor during the nights after several attempts over a couple days. The issue seemed to arise from an A/C problem. Despite the repair of the water accumulation the A/C seemed to always make sleeping fully through the night hard as the A/C was either too strong thus making the room too cold, or the The A/C would stop dehumidifying the room which make the room humid (also at night). Our mattress was a little bit too hard to sleep on but not the worst ever. The only suggestion I would offer for improvement would be a better quality of mattress and perhaps a little more luxurious sheets.

Charlestown, Indiana
2017-10-11

Royal Vacation
Ocean View and beach is great. Shortage of elevators. This property not disabled friendly. Shows less than our expectations. Excellent food choices in five areas. More English speaking Staff needed in all areas. Waiter staff friendly and helpful.More

New York City, New York
2017-10-11

AWESOME PLACE AND STAFF!
I was here for a about 5 day with my family and everything was perfect. There's something for everyone, we didn't even leave the hotel . the Kids Club is amazing my shy 5 years old had a blast! Staff if great . I really like the food, but there options are limited. The pool is fantastic! Nothing but great things to say about this hotel.

User
2017-10-11

Next time I will pay more to stay at a more attentive resort
Disappointing. Not luxurious, just felt like we picked the motel six of resort hotels. The pool and view are beautiful, but doesn't keep guests happy. Treat your staff better and pay them more. It was very confusing who to talk to when there were questions. The desk staff? The Expedia people? The presentation guy? The housekeeping staff? Also, our room was either soaking wet or completely freezing. Ended up sleeping in my coat to stay warm. Angel was our favorite staff member by far and fitz was helpful as well!

User
2017-10-10

Amazing Vacation!
I travelled to Royal Solaris Cancun with my 2 teenage daughters Oct. 5-9, and we had the perfect vacation. The resort is not outdated like others have suggested - it is beachy, tropical, and amazing. The weather was incredible every day. I have stayed at a 5 star resort farther up the hotel zone, and the only differences with Royal Solaris were the lack of variety of alcohol in the rooms, no room service, fewer furnishings in rooms, and quieter night life-none of which affected the qualify of our stay. Pros:-The service is second to none-definitely 5 star. The staff remember everything about your preferences and are always smiling. A huge thank you for the personal and professional service from Ana and Alejo at reception, Erik, our concierge, Wilberth, Chulim, Escarlin, and Jose in Marco Polo, Adrian in Las Fuentes, Sylvestre and Victor from BD, and the Aquaworld reps at the towel bar. Despite the fact that I'm sure they were worried about their own families during the hurricane watch, the entire staff worked tirelessly to ensure we were taken care of and safe. This resort takes many safety precautions and we felt very comfortable. -The pools are amazing. Swim-up bar is fantastic, lots of lounge chairs, umbrellas and cabanas. -The beach is out of a magazine. Lots of lounge chairs, well maintained, safe, and well staffed (lifeguards, servers, maintenance). -Beds are comfortable and rooms have lots of storage. -Easy access to city bus, close to both malls and Aquaworld. Less than 5 min bus ride, or 15 min walk up the hotel strip to the public beach with the big CANCUN sign for pictures. Bus fare is $1 US per person, each way. -Safe area, very few peddlers on the beach, and feels safe at night. -Food is amazing, lots of variety, American and Mexican choices. Try all of the stations in La Fuentes, eat outside at Rosamarinas by the sea, and book reservations for Marco Polo as often as you can (they have gluten free and vegetarian menus as well as the daily themed menu). Outdoor snack bar, sushi, and pizza are delicious. Have the pizza! Cons:-This is definitely a family friendly resort, so if you are looking for a late night party atmosphere, it might not be for you. -There aren't any hooks or places to hang wet clothes in the room.-Furnishings are sparse (extra seating and luggage racks would be great). -Minimal alcohol in the rooms. Tips: -Ask for an ocean view upgrade-the large windows open all the way, giving you a spectacular, open-air ocean view. -Bring a large, insulated travel cup-the bartenders will make your drinks in it, so you don't have to keep waiting for single drinks-especially awesome for lounging in the pool. -If you plan to take a snorkelling excursion, have the BD tours or Aquaworld reps at the hotel call ahead to make sure there is visibility under the water. Sometimes waves and wind prevent you from seeing anything.

Santa Ana, California
2017-10-10

Great Vacation
We enjoyed a great stay at the Royal Solaris Cancun this past week 9/30-10/7. The employees are very friendly and were greeted by every employee we came across. The employees working the sushi bar were very friendly. Our housekeeper was great. The restaurant crew was great as well, especially Garcia and Emiliano. Overall we received great service from all the employees. The entertainment staff did great with a variety of different shows. Great location. Thank you for a wonderful time!

User
2017-10-09

Stay Elsewhere
This was our 4th stay here, we won't be returning. Our previous stays were great and the staff was great. This time, it felt like the staff didn't want us there. Like we were an inconvenience to them (minus a few excellent staff members). The hotel is in desperate need of repairs and updating. Leaking roof all over the place--like the dining room...over your food...

User
2017-10-08

Very nice place
We had a great vacation! We went for a week we had a good room, everything is clean people are friendly. Great hotel, good food,beautiful beach and awesome entertainment team especially Alexander Espinal!! Very nice guy, the best of his team!More

User
2017-10-08

Love our anniversary
This was our 2nd time in Cancun Mexico and love it. From the ride to and from the airport Mexicans are very friendly. The staff at the hotels we're courteous. The rooms were always clean. The food was always excellent and the Captain Filiberto he was always with a smile and helpful. Christian from la Fuentes was always friendly and attentive all the time. Luis from Marco Polo was great server. Ismael from Bogavante was our server for our special dinner for our anniversary he was excellent couldn't have asked for anything he was great .The entertainment team who had everyone active all day and nite. Eder,Alexander, Eugenia, Dalia, Matias, Martina Franco, Francisco, Angele would like to thank you all for the great shows and games we played with u all.Thanks also to the Club Solaris Erick,Patti Mason,Johan Padilla, Oscar Mier .We are very happy to spend our anniversary in Cancun with u all and make our dreams come true from the bottom of our hearts THANK YOU. THANK U. GOD BLESS U ALL.

Perris, California
2017-10-08

Royal solaris
The hotel is a great one. is in a good location. it sill needs lots of improvement but overall is a good hotel to stay in cancun. The people are great and very attentive to your service. We stayed here for the third time in a row and the service and the shows have improved overtime.

Trinidad and Tobago
2017-10-08

Our first time at Royal Solaris
For a family hotel I was most pleased to see the many activities and entertainment that catered to all ages! The staff are superb in customer service - Laura Pat, Sergio and Ricardo were the best I've seen! As a travel agent Royal Solaris is now one on my list of referrals!

User
2017-10-07

Good experience
Very nice place. Good entertainment. Beautiful beach. Many things to do indoor and outdoor. WiFi not free and you pay by day. You may buy a chip in a store near of there (Oxxo). To go to cocobongo or any shopping mall in Cancun you can use a bus in the street for only one dollar..

Chicago, Illinois
2017-10-07

Awesome place to stay
The resort was great for the price and many types of food to eat and drink. All the staff were very friendly and very helpful. Checking in was easy and it was earlier so we were allowed to goneat and enjoy the resort.More

Baltimore, Maryland
2017-10-06

Great Staff and shows
My husband and I came with my parents. We all had a great time. Staff was very friendly, accommodating and helpful, especially Melissa in Checkin, Filiberto in the restaurants and the Spa staff. Room was large, kept clean and bed was comfortable. We enjoyed the shows especially Mexican night. Great! My parents loved the pool area and beach. The hotel was on the bus line and we had easy access to the local attractions such as the Mayan Museum.

Toronto, Ontario
2017-10-06

Worth every penny!!!
This resort is awesome for its price!Pros: The facility, staff, food, and beach are amazing. Beach is walking distance. Good is tasty and had good variety. Make sure you goto Marko Polo restaurant, requires reservation. Staff are very attentive and, friendly but most don't speak English. The beach is walking distance and beautiful, safe and has plenty of room for everyone. The pool set up is really nice and has enough privacy. The drinks were not premium but all the coctails and mix drinks were on points, had Modelo and Corona beers. If you have the time, attend the free time share/vacation package meeting (2hrs), but you get so many free things: tours and discounted perks, with no obligations. Make sure you goto the night time shows, really good. Cons: rooms are out dated, the resort is far from the party/restaurant area, but close to the airport.

User
2017-10-05

Best Vacation ever!!
Everything from the beginning until the end was great. Excellent costumer service, the food was really good. And the shows omg I think that was the BEST part, I didn't miss any of shows. Not only that but they always do activities throughout the day to make the staying fun. I felt I didn't even need to go outside the hotel, I had everything in one place and my daughter LOVE the Mini Club for kids. Everything was just perfect.

User
2017-10-05

Great service and food. Aging facility
Wonderful staff, food and service... but the building is aging with leaky AC units, corroded shower heads, faulty toilet handles and old phones. Great place for the water, food, and service... but the facility is just outdated.More

User
2017-10-05

Very nice hotel
Staff was great and very helpful. The room was clean and nice. The balcony with the jacuzzi was nice and the view of the beach from the balcony was priceless. The dinner could have been better but the food at the pool was quite good.More

User
2017-10-04

superb
amazing beach club with nice view, my kids was enjoying a lot the place ...... we met a lot friend here and it was amazing the staff is supers help and excellent .... i will for sure come back again to this place ,,,,

User
2017-10-03

Cancun
We enjoyed our stay. Excellent staff members. Excellent view. Awesome food. We will be back soon!!!!! Thank you so much for making us feel at home!!!! The weather at this time was awesome! Thank you again !!!

Cedar Knolls, New Jersey
2017-10-03

Wonderful place to relax
Had a great time at the Royal Solaris and the Solaris Caribe next door. They had great shows. They were friendly and very cooperative. Met some nice people. The food was great! Also ended up going on a great excursion!More

Ravensdale, Washington
2017-10-03

overall great place to stay
The beach and warm water is so great. The resort is very nice. There is a whole variety of places to eat, some being incredible. the soups are to die for , the views cant be beat. they have some good entertainmentMore

User
2017-10-02

Great visit
Wonderful service and great accommodations. Melissa in member services did a great job taking care of our needs. Always love to see Winston. All the staff are so nice and helpful. Thank you so much for a great vacation.

FLA
2017-10-02

Pleasant
Except for the air conditioning issue we had an enjoyable stay of 2 weeks We live in Florida and most of the year our home is air conditioned, it should be adjustable to a comfortable setting and not feel like you are at the North Pole

London, United Kingdom
2017-10-02

Very happy
We stayed for 5 nights at Royal Solaris and had a wonderful time. The staff are superbly friendly. Housekeeping made a bunny for my daughter out of a towel and stickers for facial features (how cool is that??!!!). There was an issue with a rubber mattress protector. The bed squeaked each time you moved. The food was themed each night. And, there was a good variety of it. Two stations are ‘made to order’ so you can customize what you want. A special mention to the waiter Aaron - he is one in a million.

Star City, Indiana
2017-10-02

Amazing vacation
The Royal Solaris is a GREAT place to stay. We enjoyed everything. The staff is very friendly and attentive. They remember your previous orders and request. The waitstaff get credit for taking great care of us the entire week. We are already planning another trip and will definetly be going back to Royal Solaris Cancun!

User
2017-10-02

Nice place with reasonable price
My friend and I only stayed here for one day. Staffs are friendly, activities are nice, and the most important thing is, the beach is wonderful! Just not recommend the food provided in the buffet. Want to stay here more days if we have time!More

monterey park, United States
2017-10-01

Pool was good
Thee only person that was awesome was this gentleman, please excuse that i do not remember his name, he is the gentlemen that greeted us at our arrival on July 9th he is a tall bald man. I think its Jose Luis? he was excellent!!! Oh and the masseuse I got my message and she was excellent..I can not remember her name :/ The food could be better.

User
2017-10-01

Most excellent staff and experience!
The staff of Royal Solaris and activities they provided made our honeymoon a memorable one. Would recommend to anyone. They had different themes for dinner every night we stayed, the theatre shows were amazing. Just overall amazing talent from the staff! Would visit again.More

Miami, Florida
2017-09-30

So so
Food handled without gloves. Extremely hard and uncomfortable mattresses/ need upgrading. Staff is friendly and very hard working. 2 a/c at the lobby were leaking. Music at the pool is repetitive everyday. Food is ok. Need more variety. There is no ice cream what so ever.

User
2017-09-30

Good Value
Overall a wonderful stay due to amazing staff. Wish they had a wider selection of restaurants. We ate at Marco Polo all 3 nights - loved that the menu changed every night. The mexican restaurant was good for breakfast and the poolside snack places were good too. Not a huge resort but good value for the price.

User
2017-09-29

Excellent vacation
The hotel is very good, with activities during the afternoon and theater at night. The swimming pools are very large and clean. The enjoy staff are very kindly. The voleyball game are very good and funny, with tequila.

Canton, Georgia
2017-09-29

Royal Solaris - Caribe Hotel - AWESOME
Most wonderful 14 day vacation ever! I'd like to especially praise the staff - especially Karina - sport staff and Veronica who served us drinks pool side. We also loved the Café Solaris for breakfast with a big thank you to Cris, Hostess and wait staff Carlos Nubica and Eduardo! We are already making our plans to go back ASAP!

User
2017-09-28

Awesome Service
We had a wonderful time with some great customer service Smauel Sosa was the best. Went out of his way to make us feel very special. The best was wonderful the weather was awesome. I will return to the resort. The hospitality here was wonderfulMore

User
2017-09-28

Nice experience
Overall was a very good experience.nice hotel.Friendly staff.You need some improvement on food.Food was pretty much the same every day.Other than that was a nice stay.I'll do it again.Thank you for your hospitality Royal SolarisMore

User
2017-09-28

Amazing
Beautiful resort.... Amazing staff. We were upgraded to a suite at no cost because it was our honeymoon and that was amazing. The pool was always clean and plenty of activities always going on. Entertainment was great, we loved the shows.More

Ohio
2017-09-27

Honeymoon
Great honeymoon destination. My husband and I just wanted to thank everyone that works at Royal Solaris hotel . We had the perfect honeymoon. From the beginning to the very end the customer service was outstanding. Every person that works at the hotel was very nice ,helpful and also accommodating. All the presentations that this hotel offers were phenomenal. As an outsider you can definitely see the amount of time/ rehearsal all the entertainers put in to execute every dance. There's someone that really stuck out for us throughout our all week in Cancun, his name is Alexander Espinal. He made sure we were informed every day of the events happening inside the hotel as well as outside the area. He acknowledged the crowd requests and made sure everybody was having a great time. We can't express how happy we were in this country and at this place. This trip will definitely never be forgotten for so many reasons. Highly recommended.

User
2017-09-27

BEST PLACE IN CANCUN FOR ANYONE
The environment, people, and hotel is amazing. It's perfect for anyone, whether family, couples, or girls trip! Open bar is awesome and so is the buffet and restaurant. The entertainment staff are great and definitely don't miss the shows in their theater.

Canton of Fribourg, Switzerland
2017-09-25

Family trip
Good things:-food-staff-location Bad things:-you have to pay Wi-Fi (52 dlls for 5 days) like come on it is 2017!!!!!- My husband and baby got a horrible skin rash from the kids pool - beds are horrible, they have a plastic cover that makes a loud noise each time you move -room smelled weird

Cullman, Alabama
2017-09-25

Outstanding very freindly staff. Clean!
The staff are very friendly and helpful. The pool is awesome. The beds were very firm and not comfortable to me personally. Food is great! Nightly shows awsome! Family oriented! Overall great place to vacation!More

User
2017-09-24

Medium
We had problems with hot water in the shower, the room is small, wifi is not free even we were told it is during reservation, the food was not so good at dinner.Staff were nice, pool activities were very nice, pool bar & food were excellent.

User
2017-09-24

An amazing experience
I have traveled the world and I can say that the Cancun experience is amazing. This hotel is an awesome value. As I mentioned earlier, the greatest asset is the people who work there, they do everything with love and dedication. The entertainment staff is amazing, the shows are very well performed.

Serbia
2017-09-24

The best vacation ever !
As someone who worked in hospitality industry and has been around the World,My husband and me can say this hotel has the best staff in the World! Everyone was extremely helpful and friendly .Entertainment team was amazing and the pool bar staff did their job with love ! The only complain is that marrases are extremely uncomfortable and my husband had difficulty sleeping .Other than that the staff made this vacation one of the best vacations we ever had ! The shows put Vegas on shame ! Also,it was very kids friendly.Lots of activities for the precious ones and a kids pools everywhere.Kayaking,ping pong and various games are planed through out the day so no one ever gets bored ! Irma and Emanuel from the pool bar are rock stars!Martina,Eugenia and the entertainment team were amazing !We'll definitely go back again very soon and we'll take friends and family with us .

User
2017-09-24

The room wasn't ready
The room wasn't ready until is a beautiful place, the room was beautiful, the food was great, the restaurant had great service, the show was beautiful. The only thing I didn't like at all it was the my room was not ready until almost 2 hours past my check in time......

San mateo ca
2017-09-24

Could be better
Needs to improve on the food and the rooms need some work done. To make your stay good and pleasent you need to come along with Samuel Sosa, Enrique and margarita they will provided u the best customer serviceMore

Norwalk, California
2017-09-23

Amazing Time
We just got back from our stay here We stood for 9 nights and had a Wonderful time Everything was above our expectations the Staff was always so pleasant and offering The food was great and The shows were a Bonus to our trip Thank you Royal Solaris We are already planning our next trip back

User
2017-09-22

Amazing 2017 vacation
Herlinda, Aaron, Areli, were very nice and are wonderful people! They always made sure we were pleased, and they made our stay even better, I loved this hotel.i will definitely be coming back with the rest of my family. Thank you for everything!More

User
2017-09-22

not that cheap and pretty old
THE HOTEL was probably built in the 80´s or early 90´s, the walls are paper thin between rooms probably after remodeling or reconstruction from hurricanes but you could hear everything on the next door. Which is not very nice. The food is abundant but bad. Their buffet was not good and their night restaurant was ok, but nothing more. They have bad beer and bad tequila, no good brands on any. If you want something better you have to pay for it. It's not in their all inclusive. The people working there are very nice and friendly, that's the best I can say about them.

Memphis, Tennessee
2017-09-21

Thank you Royal Solaris!
We just returned from a 5 day break, husband & 2 kids, (age 4 & 1) and honestly, we were so well looked after, and cared for by everybody there. The staff, from bellhops, to concierges, cleaners, wait staff, entertainment, were all so lovely. They seemed genuine, happy, and made my family and I feel safe and cared for. We ate really well, the secure and self contained kids club was wonderful, indoor play area, and a huge kids pool that my daughter never wanted to leave. Info when we needed it about everything and left to ourselves when we wanted family time. The evening shows were fantastic and they gave endless time and affection to our daughter who fell in love with all the lovely princesses and superheros!We had a lovely comfortable room with a balcony facing the lagoon, which was perfect, we could put the girls to bed safe and sound and have a few drinks watching the sunset just my husband and I. We were given the room after I sent an email asking if it was possible to have a balcony and they had one available so moved us during check-in. The a/c is great, rooms are quiet, we slept like babies (including the baby!) the kitchenette ment I could sterilise the babies bottles for her formula and keep bottles of water in the fridge, one less thing to worry about. Big bath for the kids after a long day at the pool or out and about, and comfortable beds to sleep in. Its a hotel with some years on it, but its lovely, and we had a blast. We hope to come back, and see everybody again. Cancun is gorgeous, and the people that live and work there make it wonderful. Thank you so much Royal Solaris, The Johansson Family.

Hotel style

	Top resorts
	Family

Room types

	Suites
	Non-Smoking Rooms
	Family Rooms

Outdoor

	Beachfront
	Grounds

Pool and Spa

	Outdoor Pool (all year)
	Outdoor Pool
	Massage (additional charge)
	Spa (additional charge)
	Fitness Center

All Inclusive

Activities

	Kids' Club
	Water Sports Facilities (on site) (additional charge)
	Entertainment Staff
	Windsurfing (additional charge)
	Playground
	Golf Course (within 2 miles) (additional charge)