Cenacolo Il Ristorante Italiano, Cancun

Address: Blvd Kukulcan ZH km 13.5, Zona Hotelera, Cancun 77500, Mexico
Phone: +529988852746
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Restaurant name: Cenacolo Il Ristorante Italiano, Cancun
Price range: $$$$ ( Fine Dining)
Cusines: • Italian
• Seafood
• Mediterranean
• European
• Vegetarian Friendly
• Vegan Options
• Gluten Free Options
Schedule: Sunday: 2:00 PM - 11:30 PM
Monday: 2:00 PM - 11:30 PM
Tuesday: 2:00 PM - 11:30 PM
Wednesday: 2:00 PM - 11:30 PM
Thursday: 2:00 PM - 11:30 PM
Friday: 2:00 PM - 11:30 PM
Saturday: 2:00 PM - 11:30 PM
Cenacolo Il Ristorante Italiano, Cancun
RATING

4.5 / 5
tripadvisor

EXCELLENT




Cenacolo Il Ristorante Italiano, Cancun
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Cenacolo Il Ristorante Italiano, Cancun Map
Cenacolo Il Ristorante Italiano, Cancun address:
Blvd Kukulcan ZH km 13.5, Zona Hotelera, Cancun 77500, Mexico
Phone: +529988852746

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Reviews:


Excellent:
74%
Very good:
17%
Average:
6%
Poor:
2%
Terrible:
1%



New Jersey
2017-09-03
 So Good We Went Twice
Cenacolo II on the Lagoon is exceptional. Their homemade pasta and wood fired pizza are second to none. The variety of dishes(several of us truly enjoyed the black squid ink seafood pasta) and appetizers made it a truly memorable dinner on both of our visits. I had the marguerite pizza on one visit and the thin crispy crust was amazing! The service was attentive and friendly. Everyone truly enjoyed their dishes and we look forward to visiting again next year.

Kerrville, Texas
2017-08-16
 Homemade Pasta
Beautiful ambiance with chefs preparing fresh, homemade pasta as you enter and can be seen through the windows from back deck that overlooks the bay. Excellent service. Be sure to have the Shrimp wrapped in octopus as an appetizer... so fresh and delicious! House specialty is "Green Hats"! Homemade spinach pasta filled with ricotta and mozzerrella. Tortellini size with butter sauce. Everything was so good.

Mexico City, Mexico
2017-08-14
 Beautiful place!
Excellence at its finest! One of the best dining possibilities in Cancun! Should definitely be on your list of restaurants!

Southern Cal
2017-08-12
 Cooking Area Right Up Front
What a great discovery. Restaurant staff was very friendly when we showed up with 15 people. They seated us outside and then rearranged the area to seat us together. Food, incredible.

Milan, Italy
2017-08-10
 Amazing dinner!
Very good food! Absolutely approved by picky italians! If you find yourself in Cancún, you should definetely try it


Miami, Florida
2017-08-09
 Five star Italian restaurant
Ambience, service and food was amazing. We visited twice during the week we were in town, I will definitely return.

New Jersey
2017-09-03
 So Good We Went Twice
Cenacolo II on the Lagoon is exceptional. Their homemade pasta and wood fired pizza are second to none. The variety of dishes(several of us truly enjoyed the black squid ink seafood pasta) and appetizers made it a truly memorable dinner on both of our visits. I had the marguerite pizza on one visit and the thin crispy crust was amazing! The service was attentive and friendly. Everyone truly enjoyed their dishes and we look forward to visiting again next year.

Kerrville, Texas
2017-08-16
 Homemade Pasta
Beautiful ambiance with chefs preparing fresh, homemade pasta as you enter and can be seen through the windows from back deck that overlooks the bay. Excellent service. Be sure to have the Shrimp wrapped in octopus as an appetizer... so fresh and delicious! House specialty is "Green Hats"! Homemade spinach pasta filled with ricotta and mozzerrella. Tortellini size with butter sauce. Everything was so good.

Mexico City, Mexico
2017-08-14
 Beautiful place!
Excellence at its finest! One of the best dining possibilities in Cancun! Should definitely be on your list of restaurants!

Southern Cal
2017-08-12
 Cooking Area Right Up Front
What a great discovery. Restaurant staff was very friendly when we showed up with 15 people. They seated us outside and then rearranged the area to seat us together. Food, incredible.

Milan, Italy
2017-08-10
 Amazing dinner!
Very good food! Absolutely approved by picky italians! If you find yourself in Cancún, you should definetely try it

Miami, Florida
2017-08-09
 Five star Italian restaurant
Ambience, service and food was amazing. We visited twice during the week we were in town, I will definitely return.

Maryland
2017-08-09
 Fabulous evening
Impeccable service. Delicious food. Waitstaff very attentive. Beautiful sunset. Romantic Highly recommended

User
2017-08-02
 Great Food, Great place
I have been coming here for over 10 years, great place and the food is terrific. Can't go wrong with the pasta wheel and minestrone soup. i have tried several dishes all were very good. Playa del Carmen site is just as good. Tiramisu is great a choice for dessert. Service is always good and we love the pita bread!

User
2017-08-02
 Excellent food and service!
We dined here while on vacation and would definitely come back! Food and service were excellent. Atmosphere was beautiful, right on the water!

Scranton, Pennsylvania, United States
2017-07-31
 Loved it!
This was the best meal we had in Cancun. The homemade pasta is unbelievable. Little green hats filled with a homemade cheese mixture in a light butter sauce was my favorite. Started with salads. The Valentina salad was amazing. I'm posting a photo. Beautiful to look at and delicious. We also tried the artichoke hearts, fettucine bolognese and seafood spaghetti. Everything was wonderful. All pasta was cooked to a perfect al dente. Service was great as well. Highly recommend.

Sao Paulo
2017-07-29
 Best in town!
Best italian restaurant in Cancun! Great food with fresh ingredients, homemade touch and awesome bay view.

Austin, Texas
2017-07-27
 Favorite Cancun Restaurant
This was our second visit to Cenacollo. We were there last year and just love the homemade pasta and creative drinks! They even looked up our receipt from the previous year so my husband could have the exact same drink.

User
2017-07-26
 Great Italian food
Love the restaurant. Nice atmosphere, great service and great tasting Italian food. The hand made pasta was the best! Will definitely return.

Los Angeles, California
2017-07-26
 Delicious
We had a delicious family dinner that did not break the bank. My kids loved their pasta, I loved my shrimp pasta. My husband was happy! We loved the beef carpaccio so much that we ordered another one! The wine was great too! Cenacolo was one our favorite restaurants in Cancun!

User
2017-07-26
 Excellent Restaurant
Food was extremely good and service was superb. I highly recommend the hand made pasta Definitely recommend and would repeat this place

Chagrin Falls, Ohio
2017-11-27
 Italy in Cancun
The best Italian food west of Italy is, strangely, found in Cancun. Homemade pasta. Italian wines, inventive dishes and excellent wait staff combine for a wonderful dining experience. Try the shrimp wrapped in calamari and the green hats.

User
2017-11-19
 Make a Reservation to get the best seating!!
Fresh Homemade Pasta. The food was fantastic and service is top notch. The servers are very attentive to your needs. The price range was low-mid range which was a very nice surprise. They also have a very good wine selection. All in all, it is a great place and we definitely will be back.

Cancun, Mexico
2017-11-18
 Cenacola Cancun
This Italian Restaurant featured homemade pasta in a fine dining atmosphere at mid-range prices. The food was outstanding; the service was impeccable and the prices were surprisingly affordable for the wonderful waterside atmosphere. We were treated like Kings and Queens. The staff was attentive and spoke English extremely well. We will be back!!

Warren, Ohio
2017-11-09
 Beautiful view, wonderful food!
Food was excellent! Make a reservation. We were there on a slow night, but because we didn't have a reservation they would not allow us to have a table with a view...... those were for people with reservations (even though the tables were empty the entire time we were there). We will definitely be back on our next visit.

Cancun
2017-11-09
 WE ALWAYS MAKE A TRIP TO CENACOLO
Every time we are in Cancun, we make a least one visit to Cenacolo. We love the food, the atmosphere, and the service.

Jericho, Vermont
2017-11-08
 A new level of quality
The best restaurant in Cancun, hands down. I've never had such attentive service or well prepared and well presented dishes. I will be dreaming of the carpaccio until I return next time.

Maryland
2017-08-09
 Fabulous evening
Impeccable service. Delicious food. Waitstaff very attentive. Beautiful sunset. Romantic Highly recommended

User
2017-08-02
 Great Food, Great place
I have been coming here for over 10 years, great place and the food is terrific. Can't go wrong with the pasta wheel and minestrone soup. i have tried several dishes all were very good. Playa del Carmen site is just as good. Tiramisu is great a choice for dessert. Service is always good and we love the pita bread!

User
2017-08-02
 Excellent food and service!
We dined here while on vacation and would definitely come back! Food and service were excellent. Atmosphere was beautiful, right on the water!

Scranton, Pennsylvania, United States
2017-07-31
 Loved it!
This was the best meal we had in Cancun. The homemade pasta is unbelievable. Little green hats filled with a homemade cheese mixture in a light butter sauce was my favorite. Started with salads. The Valentina salad was amazing. I'm posting a photo. Beautiful to look at and delicious. We also tried the artichoke hearts, fettucine bolognese and seafood spaghetti. Everything was wonderful. All pasta was cooked to a perfect al dente. Service was great as well. Highly recommend.

Sao Paulo
2017-07-29
 Best in town!
Best italian restaurant in Cancun! Great food with fresh ingredients, homemade touch and awesome bay view.

Austin, Texas
2017-07-27
 Favorite Cancun Restaurant
This was our second visit to Cenacollo. We were there last year and just love the homemade pasta and creative drinks! They even looked up our receipt from the previous year so my husband could have the exact same drink.

User
2017-07-26
 Great Italian food
Love the restaurant. Nice atmosphere, great service and great tasting Italian food. The hand made pasta was the best! Will definitely return.

Los Angeles, California
2017-07-26
 Delicious
We had a delicious family dinner that did not break the bank. My kids loved their pasta, I loved my shrimp pasta. My husband was happy! We loved the beef carpaccio so much that we ordered another one! The wine was great too! Cenacolo was one our favorite restaurants in Cancun!

User
2017-07-26
 Excellent Restaurant
Food was extremely good and service was superb. I highly recommend the hand made pasta Definitely recommend and would repeat this place

Chagrin Falls, Ohio
2017-11-27
 Italy in Cancun
The best Italian food west of Italy is, strangely, found in Cancun. Homemade pasta. Italian wines, inventive dishes and excellent wait staff combine for a wonderful dining experience. Try the shrimp wrapped in calamari and the green hats.

User
2017-11-19
 Make a Reservation to get the best seating!!
Fresh Homemade Pasta. The food was fantastic and service is top notch. The servers are very attentive to your needs. The price range was low-mid range which was a very nice surprise. They also have a very good wine selection. All in all, it is a great place and we definitely will be back.

Cancun, Mexico
2017-11-18
 Cenacola Cancun
This Italian Restaurant featured homemade pasta in a fine dining atmosphere at mid-range prices. The food was outstanding; the service was impeccable and the prices were surprisingly affordable for the wonderful waterside atmosphere. We were treated like Kings and Queens. The staff was attentive and spoke English extremely well. We will be back!!

Warren, Ohio
2017-11-09
 Beautiful view, wonderful food!
Food was excellent! Make a reservation. We were there on a slow night, but because we didn't have a reservation they would not allow us to have a table with a view...... those were for people with reservations (even though the tables were empty the entire time we were there). We will definitely be back on our next visit.

Cancun
2017-11-09
 WE ALWAYS MAKE A TRIP TO CENACOLO
Every time we are in Cancun, we make a least one visit to Cenacolo. We love the food, the atmosphere, and the service.

Jericho, Vermont
2017-11-08
 A new level of quality
The best restaurant in Cancun, hands down. I've never had such attentive service or well prepared and well presented dishes. I will be dreaming of the carpaccio until I return next time.

Richmond, Virginia
2017-11-08
 Birthday dinner
Service was impeccable waiters were awesome n the staff as well very reasonably priced. The food was delicious.

User
2017-11-05
 Excellent food and view and service
Delightful dinner and fabulous service. Ask for pepper and watch the show. Decanting wine is also a show. Have fun!

Ponte Vedra Beach, Florida
2017-11-04
 Mark and Joan's Review
Outstanding service, outstanding food, fantastic menu and great location. We stayed across the street at thevRitz Carlton so it was an easy walk. We can't wait for our return trip. Thank you!

Glen Burnie, Maryland
2017-11-01
 Harry’s, best Italian Restaurant in Cancun!
I highly recommend this restaurant... food was great, presentation of the food amazing, and the service top of the notch!!!

State College, Pennsylvania, United States
2017-10-20
 Perfect Anniversary Dinner
My wife and I ate at Cenacolo’s last night for our anniversary. Our hotel concierge made the recommendation and reservation. It doesn’t look like much from the street but is beautiful inside. Everywhere we went in the hotel district of Cancún had excellent service, as was the service here. Victor was our main server. We regularly felt compelled to leave more than 20% tip, and did at Cenacolo. We could watch the fresh pasta being made, rolled and cut from out dockside outdoor table. I had Diablo Penne, prepared table side in a cheese wheel. My wife had fresh fettuccine Bolognese. Both were excellent. The hotel must have secretly told them it was our anniversary and we received a free mango flan type dessert in celebration. We also opted to try the chocolate cake with mascarpone filling with our dinner coffee. I’m so glad we did— it was amazing!At this point a magician visited our table which was partly welcome because it started raining and we really wanted to wait it out before leaving. He was skilled for sure— But it’s just very awkward. We could have done without the magic, but I’m not going to fault them for it. If not for the rain, we wouldn’t have tolerated it beyond one card trick.

Ojai, California
2017-10-16
 great italian food and magnificent view
Appetizers were terrific as was pasta. Recommend the Calamari appetizer. Service was excellent. watching them roil out the pasta was fun.

Rolling Prairie, Indiana
2017-10-15
 So good we went twice
The food is amazing, we went twice it was so good, best Italian food we have ever had. Our waiter Oscar was amazing. Service and ambience was awesome You will not be disappointed

User
2017-10-09
 Fantastic
From appetizer to dessert, our meal was delicious. Beautiful ambiance, top notch service. We found the restaurant by following this amazing smell from the street. Changed our reservation at another restaurant... and our experience did not disappoint!

Richmond, Virginia
2017-11-08
 Birthday dinner
Service was impeccable waiters were awesome n the staff as well very reasonably priced. The food was delicious.

User
2017-11-05
 Excellent food and view and service
Delightful dinner and fabulous service. Ask for pepper and watch the show. Decanting wine is also a show. Have fun!

Ponte Vedra Beach, Florida
2017-11-04
 Mark and Joan's Review
Outstanding service, outstanding food, fantastic menu and great location. We stayed across the street at thevRitz Carlton so it was an easy walk. We can't wait for our return trip. Thank you!

Glen Burnie, Maryland
2017-11-01
 Harry’s, best Italian Restaurant in Cancun!
I highly recommend this restaurant... food was great, presentation of the food amazing, and the service top of the notch!!!

State College, Pennsylvania, United States
2017-10-20
 Perfect Anniversary Dinner
My wife and I ate at Cenacolo’s last night for our anniversary. Our hotel concierge made the recommendation and reservation. It doesn’t look like much from the street but is beautiful inside. Everywhere we went in the hotel district of Cancún had excellent service, as was the service here. Victor was our main server. We regularly felt compelled to leave more than 20% tip, and did at Cenacolo. We could watch the fresh pasta being made, rolled and cut from out dockside outdoor table. I had Diablo Penne, prepared table side in a cheese wheel. My wife had fresh fettuccine Bolognese. Both were excellent. The hotel must have secretly told them it was our anniversary and we received a free mango flan type dessert in celebration. We also opted to try the chocolate cake with mascarpone filling with our dinner coffee. I’m so glad we did— it was amazing!At this point a magician visited our table which was partly welcome because it started raining and we really wanted to wait it out before leaving. He was skilled for sure— But it’s just very awkward. We could have done without the magic, but I’m not going to fault them for it. If not for the rain, we wouldn’t have tolerated it beyond one card trick.

Ojai, California
2017-10-16
 great italian food and magnificent view
Appetizers were terrific as was pasta. Recommend the Calamari appetizer. Service was excellent. watching them roil out the pasta was fun.

Rolling Prairie, Indiana
2017-10-15
 So good we went twice
The food is amazing, we went twice it was so good, best Italian food we have ever had. Our waiter Oscar was amazing. Service and ambience was awesome You will not be disappointed

User
2017-10-09
 Fantastic
From appetizer to dessert, our meal was delicious. Beautiful ambiance, top notch service. We found the restaurant by following this amazing smell from the street. Changed our reservation at another restaurant... and our experience did not disappoint!

Cheshire, United Kingdom
2017-09-30
 Great food, wine and atmosphere
Visited whilst on holiday and decided to eat out with our friends. Brilliant service and atmosphere with an ample menu, and a great wine and cocktail list. I chose the tuna carpaccio to start and my friend and I had the shrimp fettucine as the main and it was delicious! The starter was a huge portion with the main being a big portion too. We were that full that we couldn't manage a dessert (unfortunately) not a bad price either and would definitely recommend.

User
2017-09-29
 De-li-cious!
Lovely place with delicious food! Kind of expensive but totally worth it! I strongly suggest to ask for a table to enjoy the bay view (if you are a smoker you will thank me :D)

El Paso, Texas
2017-09-28
 Outstanding
We can't believe we go to Mexico for the best Italian food we've ever had in our lives!!! The food is outstanding and the service, you cannot beat. We travel to Cancun & Playa del Carmen every year and this restaurant is a must every time. My husband loves the Lasagna and he is not really a lasagna fan. I on the other hand love the pasta in the cheese wheel, I promise you, you cannot go wrong with this meal, even without protein. Next year we're calling in for a pizza for our villa one night.

Chicago, Illinois
2017-09-22
 Exceptional fresh Italian pasta. The setting is amazing for watching the sunset over the bay.
We visited back when it was located in the mall. We were sad to see it had closed. Then we found it down the way on the bay. Happy times. Watching the pasta makers roll out pasta is a blast!

User
2017-09-21
 The best Italian experience in Cancun
Excellent preparation of food Homemade pasta bar Great service with waiters paying attention to details. Perfect romantic ambience setting off the lagoon. Sunset views

Vancouver, Canada
2017-09-10
 Best Pasta Ever
Everything is delicious here....and we've never had better pasta anywhere. It's mesmerizing to watch them roll out and cut the pasta, as it is made there in full view in the restaurant. They have a nice selection of wines as well. Staff are friendly, fast, and attentive as well. They are more than happy to have you share an entree, which is perfect as we prefer smaller portions. Try the fettuccine bolognese - it is superb!

Haddam, Connecticut
2017-09-08
 Great food the flavor jumps off the plate!!
I had the squid ink angel hair pasta and shellfish entree. I highly recommend this with a chanti Classico !

Cheshire, United Kingdom
2017-09-30
 Great food, wine and atmosphere
Visited whilst on holiday and decided to eat out with our friends. Brilliant service and atmosphere with an ample menu, and a great wine and cocktail list. I chose the tuna carpaccio to start and my friend and I had the shrimp fettucine as the main and it was delicious! The starter was a huge portion with the main being a big portion too. We were that full that we couldn't manage a dessert (unfortunately) not a bad price either and would definitely recommend.

User
2017-09-29
 De-li-cious!
Lovely place with delicious food! Kind of expensive but totally worth it! I strongly suggest to ask for a table to enjoy the bay view (if you are a smoker you will thank me :D)

El Paso, Texas
2017-09-28
 Outstanding
We can't believe we go to Mexico for the best Italian food we've ever had in our lives!!! The food is outstanding and the service, you cannot beat. We travel to Cancun & Playa del Carmen every year and this restaurant is a must every time. My husband loves the Lasagna and he is not really a lasagna fan. I on the other hand love the pasta in the cheese wheel, I promise you, you cannot go wrong with this meal, even without protein. Next year we're calling in for a pizza for our villa one night.

Chicago, Illinois
2017-09-22
 Exceptional fresh Italian pasta. The setting is amazing for watching the sunset over the bay.
We visited back when it was located in the mall. We were sad to see it had closed. Then we found it down the way on the bay. Happy times. Watching the pasta makers roll out pasta is a blast!

User
2017-09-21
 The best Italian experience in Cancun
Excellent preparation of food Homemade pasta bar Great service with waiters paying attention to details. Perfect romantic ambience setting off the lagoon. Sunset views

Vancouver, Canada
2017-09-10
 Best Pasta Ever
Everything is delicious here....and we've never had better pasta anywhere. It's mesmerizing to watch them roll out and cut the pasta, as it is made there in full view in the restaurant. They have a nice selection of wines as well. Staff are friendly, fast, and attentive as well. They are more than happy to have you share an entree, which is perfect as we prefer smaller portions. Try the fettuccine bolognese - it is superb!

Haddam, Connecticut
2017-09-08
 Great food the flavor jumps off the plate!!
I had the squid ink angel hair pasta and shellfish entree. I highly recommend this with a chanti Classico !

User
2017-08-15
 Nice restaurant
My husband and I came here when we were in Cancun in May of this year. We loved it so much we decided to return again last week when we went back to Cancun. Unfortunately, there was a strand of hair in my husband's pasta dish. The servers were very apologetic and replaced his dish. The food and service is great. It's not okay to find hair in a dish though. Overall, it's a good restaurant with reasonable prices.

Los Angeles, California
2017-08-14
 It was good...
We went there to celebrate my fiancé's birthday and it was a good experience, I have to say it wasn't my favorite but we had a good time.

User
2017-08-15
 Nice restaurant
My husband and I came here when we were in Cancun in May of this year. We loved it so much we decided to return again last week when we went back to Cancun. Unfortunately, there was a strand of hair in my husband's pasta dish. The servers were very apologetic and replaced his dish. The food and service is great. It's not okay to find hair in a dish though. Overall, it's a good restaurant with reasonable prices.

Los Angeles, California
2017-08-14
 It was good...
We went there to celebrate my fiancé's birthday and it was a good experience, I have to say it wasn't my favorite but we had a good time.

Hong Kong
2017-07-30
 Perfect for special occasions
First dinner in Cancun two nights ago, staff was excellent from reception to wait staff. Cozy and romantic ambience, authentic hearty Italian food. Portion was good, expect avg. USD50pp if you are not a heavy drinker.

Sarasota, Florida
2017-11-19
 Beautiful restaurant on the water
I would highly recommend this lovely small Italian restaurant on the water almost across the street from the Ritz Carlton. The interior was very lovely with lots of glass, wood and brick. The pasta is hand made to order by two men working within sight of the guest. Juan was our waiter, he was very helpful about answering any questions, and also had a good personality. The ravioli, salad, and bruschetta was very fresh and well made. I felt our bill was very fairly priced. We would definitely return.

Metuchen, New Jersey
2017-11-11
 Love the Little Green Hats
Another favorite of ours. Fresh homemade pastas are always great. We had the green hats, the spaghetti made in the cheese wheel, ravioli and the spagetti carbonara. All were delicious. The service is good and attentive. Only issue is you have to watch where you are walking. Be careful of the different floor levels. You need to step up and step down and step up....This is one the we definitely visit each year on our trip to Cancun.

Hong Kong
2017-07-30
 Perfect for special occasions
First dinner in Cancun two nights ago, staff was excellent from reception to wait staff. Cozy and romantic ambience, authentic hearty Italian food. Portion was good, expect avg. USD50pp if you are not a heavy drinker.

Sarasota, Florida
2017-11-19
 Beautiful restaurant on the water
I would highly recommend this lovely small Italian restaurant on the water almost across the street from the Ritz Carlton. The interior was very lovely with lots of glass, wood and brick. The pasta is hand made to order by two men working within sight of the guest. Juan was our waiter, he was very helpful about answering any questions, and also had a good personality. The ravioli, salad, and bruschetta was very fresh and well made. I felt our bill was very fairly priced. We would definitely return.

Metuchen, New Jersey
2017-11-11
 Love the Little Green Hats
Another favorite of ours. Fresh homemade pastas are always great. We had the green hats, the spaghetti made in the cheese wheel, ravioli and the spagetti carbonara. All were delicious. The service is good and attentive. Only issue is you have to watch where you are walking. Be careful of the different floor levels. You need to step up and step down and step up....This is one the we definitely visit each year on our trip to Cancun.

Oakville, Canada
2017-10-27
 Excellent Italian - Good Service
Fresh Pasta Made in House, Good Service reasonable prices, try the green hats, lasagna and even pizza is good.

Oakville, Canada
2017-10-27
 Excellent Italian - Good Service
Fresh Pasta Made in House, Good Service reasonable prices, try the green hats, lasagna and even pizza is good.

Porto, Portugal
2017-09-30
 Great Food, Ok Service, Terrible View and Valet
Arrival - valet didn´t open the door for the lady to come out...actually I had to leave my seat and open the door and he was running after me for the keys.Asked for a nice seat overlooking the lagoon, however my view was instead the contrustion materials on the walkway beside the terrace.The service was just Ok, seemed very laid back and servers actually laying/seating by the stairs.The Food only great things to say about it, shrimp stuffed calamari was an amazing starter, the hand made Fettuccini Bolognese was great as well as the Guitar Spaghetti with Lobster.Overall if the table would be nicely appointed I would give a 5 star review, even if service was below par for the area and type of restaurant.

Venice, Italy
2017-09-27
 Always Good
Wonderful food and service. Beautiful location for watching sunsets. Never had a complaint about this place. Always consistently good.

Porto, Portugal
2017-09-30
 Great Food, Ok Service, Terrible View and Valet
Arrival - valet didn´t open the door for the lady to come out...actually I had to leave my seat and open the door and he was running after me for the keys.Asked for a nice seat overlooking the lagoon, however my view was instead the contrustion materials on the walkway beside the terrace.The service was just Ok, seemed very laid back and servers actually laying/seating by the stairs.The Food only great things to say about it, shrimp stuffed calamari was an amazing starter, the hand made Fettuccini Bolognese was great as well as the Guitar Spaghetti with Lobster.Overall if the table would be nicely appointed I would give a 5 star review, even if service was below par for the area and type of restaurant.

Venice, Italy
2017-09-27
 Always Good
Wonderful food and service. Beautiful location for watching sunsets. Never had a complaint about this place. Always consistently good.

Cancun
2017-09-03
 Good food, terrible service
The food is very good, but the service is terrible, specially on Sundays. The waiter had stains in his shirt, the tie over an open shirt, the wine and salt arrived after we have finished our entrees. It is not cheap, you expect better from a place like this. Hopefully they can correct the service end cleanliness of the staff ,because the food is really good.

Cancun, Mexico
2017-08-24
 Confusing
The entrance seemed to be under renovation or actually closed, it was confusing from the beginning, the place seemed somehow empty, dusty and dark.The service and the food were just good, nothing outstanding, and pricing for wine and drinks was way above average compared to other restaurants of the same "category".It didn't feel like an upscale italian restaurant in the Hotel Zone, which was odd because I had visited the same restaurant many years ago when it was located inside of the Kukulkan Plaza.Overall not the elegant culinary experience I was looking for, however food quality and service were not bad.

Cancun
2017-09-03
 Good food, terrible service
The food is very good, but the service is terrible, specially on Sundays. The waiter had stains in his shirt, the tie over an open shirt, the wine and salt arrived after we have finished our entrees. It is not cheap, you expect better from a place like this. Hopefully they can correct the service end cleanliness of the staff ,because the food is really good.

Cancun, Mexico
2017-08-24
 Confusing
The entrance seemed to be under renovation or actually closed, it was confusing from the beginning, the place seemed somehow empty, dusty and dark.The service and the food were just good, nothing outstanding, and pricing for wine and drinks was way above average compared to other restaurants of the same "category".It didn't feel like an upscale italian restaurant in the Hotel Zone, which was odd because I had visited the same restaurant many years ago when it was located inside of the Kukulkan Plaza.Overall not the elegant culinary experience I was looking for, however food quality and service were not bad.

Hendersonville, North Carolina
2017-11-23
 Not perfect but will be back
Cenacola is always on our list of restaurants to go to every year in Cancún for great food, service and atmosphere. Unfortunately this year’s visit had a couple of bumps along the way. Our party of 4 was seated at an indoor table for 6. Their chairs were covered in an off white fabric which was fine except the chair next to mine had several old food stains on it. I found it very unappealing to be sitting next to that chair and I’m not sure why they would want any guest to see it, let alone sit on it.We ordered cocktails and looked at the menu while our drinks were being made, which took more than 15 minutes for them to arrive. But while we were waiting we placed our dinner orders. Everyone thought their dishes were delicious....Carpaccio appetizer that we shared, and my husband and I had Shrimp & Veggies Pasta, and the Green Ravioli.We all decided on having another round of drinks and I thought to myself, that if it takes as long to get as our first drinks, we will definitely be done with our entrees. It was almost 20 minutes later, no drinks and I happened to look up just as a waiter looked over, obviously realized our drinks were forgotten as he picked up a tray and ran out of the room and appeared very quickly with our drinks. Well, not every night will be perfect.

Hendersonville, North Carolina
2017-11-23
 Not perfect but will be back
Cenacola is always on our list of restaurants to go to every year in Cancún for great food, service and atmosphere. Unfortunately this year’s visit had a couple of bumps along the way. Our party of 4 was seated at an indoor table for 6. Their chairs were covered in an off white fabric which was fine except the chair next to mine had several old food stains on it. I found it very unappealing to be sitting next to that chair and I’m not sure why they would want any guest to see it, let alone sit on it.We ordered cocktails and looked at the menu while our drinks were being made, which took more than 15 minutes for them to arrive. But while we were waiting we placed our dinner orders. Everyone thought their dishes were delicious....Carpaccio appetizer that we shared, and my husband and I had Shrimp & Veggies Pasta, and the Green Ravioli.We all decided on having another round of drinks and I thought to myself, that if it takes as long to get as our first drinks, we will definitely be done with our entrees. It was almost 20 minutes later, no drinks and I happened to look up just as a waiter looked over, obviously realized our drinks were forgotten as he picked up a tray and ran out of the room and appeared very quickly with our drinks. Well, not every night will be perfect.

User
2017-10-05
 First time great second time ok to much oil in carbanara
Too much oil in the carbanara and waiters at your table every five minutes which maybe not a bad thing but when your eating gets a bit annoying but would go again

User
2017-10-05
 First time great second time ok to much oil in carbanara
Too much oil in the carbanara and waiters at your table every five minutes which maybe not a bad thing but when your eating gets a bit annoying but would go again

Westminster, Colorado
2017-11-26
 Amazing Beginnings
When we walked in we were WOWED, however that was short lived as a large party arrived and took over the restaurant as well as our night. The poor planning of the manager on duty left everyone who was not with the large party unattended, I found myself calling Out Loud to get attention from Jafet , who by the way not our waiter, to get refills and the check to get out of there. I felt terrible for the couple next to us, they never had the chance to order. I say Booooo to the service ... and never again. The food was excellent too bad the service was not.

Westminster, Colorado
2017-11-26
 Amazing Beginnings
When we walked in we were WOWED, however that was short lived as a large party arrived and took over the restaurant as well as our night. The poor planning of the manager on duty left everyone who was not with the large party unattended, I found myself calling Out Loud to get attention from Jafet , who by the way not our waiter, to get refills and the check to get out of there. I felt terrible for the couple next to us, they never had the chance to order. I say Booooo to the service ... and never again. The food was excellent too bad the service was not.

Cuisines

Italian
Seafood
Mediterranean
European
Vegetarian Friendly
Vegan Options
Gluten Free Options
Meals

Lunch
Dinner
Late Night
Restaurant Features

Seating
Waitstaff
Parking Available
Valet Parking
Television
Highchairs Available
Wheelchair Accessible
Serves Alcohol
Full Bar
Accepts American Express
Accepts Mastercard
Accepts Visa
Free Wifi
Reservations
Outdoor Seating
Validated Parking
Accepts Credit Cards
Good for

Business meetings
Special occasions
Scenic view
Kids
Families with children
Large groups
Romantic
Price range

Fine Dining
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